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How to StartQ3 2022 Updated: August 12, 2022•8 min read

Migrating Land-Based Betting Operations to an Omnichannel Platform

Babatunde Adeleke

Babatunde Adeleke

Director of African Retail Operations

Migrating Land-Based Betting Operations to an Omnichannel Platform

Traditional land-based operators possess a massive asset that purely digital startups spend millions attempting to acquire: physical community trust, established retail foot traffic, and cash handling infrastructure. Migrating these assets to an omnichannel model yields unmatched market durability.

Connecting Physical Cash and Mobile Wallets

Omnichannel platforms allow bettors to deposit cash at retail cashier counters, wager on their smartphones during their evening commute, and redeem winning ticket slips back in cash at any retail shop the following morning.

Digitizing Retail Bettors: QR Codes and Fast Onboarding

Printed paper tickets now feature dynamic QR codes. Bettors scanning the ticket on their phone can instantly track live cash-out values, monitor in-play match scores, and deposit winnings directly into a new digital account with one tap.

Structuring Agent Incentives During Digital Migration

To prevent retail shop managers from viewing mobile betting as a competitive threat, forward-thinking operators award agents lifetime commissions (e.g. 1%–2% of turnover) on all digital bets placed by players originally onboarded at their specific retail venue.

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